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Faqs

Ingazi serves as a one-stop shop for all the needs of young people transitioning from school to work. By connecting all youth in the country 
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Helpful Faq's

Frequently Asked Questions

  • Can I access the platform without an internet connection?
    Yes! Ingazi is designed for offline access. As long as you have a smart device, you can keep learning even without the internet.
  • What do I do if I am experiencing technical difficulties?
    Got a tech issue? No worries! Our 24h-turnaround chat support is always available to help. Just reach out through the platform.
  • Where can I subscribe for updates?
    Stay in the loop! Visit ingazi.rw and sign up for our monthly newsletter via email.
  • Are there any certifications or recognitions provided upon course completion?
    Yes! Once you finish a course, you’ll earn a digital certificate that you can add to your resume or applications for professional opportunities.
  • Is there a way to give feedback or report issues on Ingazi?
    Definitely! We love hearing from you. Share your feedback or report any issues through the ‘Contact Us’ or ‘Support’ section on the platform. You can also write to us on our social media pages
  • Can I suggest a course or content that I would like to see on Ingazi?
    Absolutely! If there's a skill you’d love to learn, let us know through the feedback form on the platform. We’re constantly updating our courses and will certainly take your request into consideration.
  • What is Ingazi?
    Ingazi is a digital platform launched in May 2024 through a partnership between the Ministry of Youth and Arts, the Ministry of Public Service and Labour, UNICEF Rwanda, and Generation Unlimited. It helps young people transition from school to work by providing free, industry-generated courses and career advancement opportunities.
  • Who can join Ingazi
    Ingazi is designed for young people making the school-to-work transition and young professionals, but anyone looking to grow their skills is welcome to join!
  • What courses are available?
    Ingazi offers courses in digital literacy, business, communication, and more. We regularly update our course catalog based on feedback from young people and employers about what’s most valuable. Sign up now to explore our offerings.
  • How do I register?
    It’s easy! Visit www.ingazi.rw or download the Ingazi app from the Google Play Store. Sign up with your email or phone number, enter the code sent to you, and start learning!
  • Is Ingazi free?
    Yes! All courses and resources are completely free. Just sign up and start exploring.
  • What else does Ingazi offer besides courses?
    Ingazi will soon offer more than just courses through our upcoming Career Hub, which will connect you to career-advancement opportunities such as mentorship, internships, jobs, business grants, and personal development programs.
  • What languages is Ingazi available in?
    Ingazi is currently available in English, with Kinyarwanda and French languages coming soon.
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