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Helpful Faq's
Frequently Asked Questions
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Can I access the platform without an internet connection?Yes, the platform is designed to be accessible without an internet connection(offline). A working smart device is all that’s needed.
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What do I do if I am experiencing technical difficulties?For any technical issues, there is a 24 hour chat where users can ask questions.
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Where can I subscribe for updates?Visit ingazi.rw and use email to subscribe to our monthly newsletter
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Are there any certifications or recognitions provided upon course completion?Upon successful completion of a course, Ingazi may provide certifications or digital badges that you can share on your professional profiles, CVs, or social networks.
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Is there a way to give feedback or report issues on Ingazi?Yes, your feedback is crucial for us. You can report any issues or give feedback through the 'Contact Us' or 'Support' section on the platform.
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Can I suggest a course or content that I would like to see on Ingazi?Absolutely! Ingazi values user feedback and suggestions for new courses or content. You can submit your suggestions through the feedback form available on the platform.
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What is Ingazi?Ingazi is an e-learning platform that empowers people aged 16-30 with free world class and job relevant skills training which positions them for employment opportunities. Ingazi was developed as a partnership between UNICEF Rwanda, the Rwandan Ministry of Youth, Rwanda Development Board and Generation Unlimited.It aims to bridge the skills and opportunity gap for youth by offering free, interactive, and applicable learning material for upskilling.
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Who is eligible to join Ingazi?Ingaziis primarily designed for individuals aged 16-30. However, anyone interested in improving their skills and knowledge is welcome to join and benefitfrom the platform.
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What courses are available?Ingazi offers a dynamic range of courses in digital literacy, business, and climate change, with the selection being continuously updated based on consultations with young people and industry stakeholders.
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How do I register?To register, visit www.ingazi.rw or download INGAZI app from google playstore and sign up with a working email or a mobile phone number , and a code will be sent. Use the code to enter the platform and start exploring the courses.
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Is the platform free?Yes, the platform is free to access. Registration is the only requirement.
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What does the platform offer in addition to courses?Apart from learning courses, Ingazi offers career and personal development opportunities, helping individuals to position themselves effectively for employment opportunities.
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How many languages is the platform in?The platform is currently in 2languages: Kinyarwanda, English.
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Ingazi serves as a one-stop shop for all the needs of young people
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